Contract of Carriage
Air Transportation provided by AirTran Airways between points in the U.S. (including its overseas territories and possessions) is subject to the carrier’s Contract of Carriage.
- Contract of Carriage (effective June 30, 2014)
- Contract of Carriage - Spanish (effective June 30, 2014)
- Customer Service Commitment
- Extended Tarmac Delay Contingency Plan
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Customers have the right to inspect the carrier’s Contract of Carriage at the airport. For earlier versions of the Contract of Carriage, please contact us and specify the effective date you would like to receive.
To request via mail, write to:
c/o Southwest Airlines Customer Relations Department
PO Box 36647
Dallas, TX 75235-1647