letter from bob
A letter from Bob Fornaro, Chairman, CEO, and President
July 2009

July is the heart of summer vacation season, and we appreciate the opportunity to help you get where you’re going this month. With our low fares, award-winning service and coast-to-coast route map, AirTran Airways is always the right choice for both leisure and business travelers. Family trips to Florida are as all-American as Independence Day fireworks, and we offer extensive service to nine Sunshine State destinations, including Orlando, West Palm Beach and Miami. This spring, AirTran Airways also began serving the brand new airport in Branson, MO—a popular, family-friendly destination that attracts more than 8 million annual visitors.
Thinking about a visit to one of America’s great cities? A summer trip to Chicago is tough to beat, particularly if you make time for a concert at Millennium Park and a ballgame at Wrigley Field. Out west, San Francisco has outstanding summer weather, which makes The City by the Bay a particularly great place to visit in July and August.
Milwaukee also has a lot to offer visitors this time of year, and AirTran Airways has recently expanded flights to the Cream City by more than 50%. The dramatic architecture and extensive collection of the Milwaukee Art Museum make it a can’t-miss attraction. Visitors can also experience a true American original at the new Harley-Davidson Museum, open since last summer.
In other news, AirTran Airways continues our tradition of putting innovation to work for customers like you. We’ve never been afraid to lead the way in the airline business, offering Business Class, XM Satellite Radio and a long list of Coca-Cola products on every flight.
Now we’re innovating again by becoming the first major airline to offer passengers wireless, broadband internet access on every flight. This summer, in partnership with Aircell, we will finish installing Wi-Fi capability on our entire fleet of Boeing 717s and 737s, giving you the ability to stay connected to work or home whenever you fly with us.
For years, AirTran Airways’ A+ Rewards frequent flier program has been the best in the business, with generous travel awards and even the ability to earn flights on other airlines. Now, thanks to a new partnership with Points.com’s Global Points Exchange (GPX), A+ Rewards members can trade unwanted points and miles from other loyalty programs for A+ credits that will take them more places than ever. Visit www.points.com/airtrangpx for details.
I also want to let A+ Rewards members know that you can now earn double A+ Rewards credits on nonstop flights between Baltimore/ Washington International Thurgood Marshall Airport and Boston’s Logan International Airport. For more on this special offer, which lasts through the end of 2009, go to www.aplusrewards.com.
Thanks again for flying with us today. We appreciate your business, and we look forward to welcoming you onboard another AirTran Airways flight very soon.
Cordially,
Bob Fornaro, Chairman, CEO, and President